David Edmondson

Achievements:

• Reconfigured Physical Network Topology.
• Developed standard hardware image for development machines.
• Managed and maintained several application servers including: Debian and Windows 2000 Server
• Assisted in the building and maintainance Backup server
• Assisted in the creation and implementation of Onsite Disaster Recovery Program
• Maintained DOORS Requirements Server
• Installation and implementation team for Norstar Analog Phone System
• Setup and implented OpenVPN server
• Responsible for all help desktop issues inclusive of data applications, development applicatations, telecommunications and supportive office peripherals.
• Maintained Software Licensure Inventory.
• Hardware analysis and repair all hardware in house.
• Maintained an impecable and professional relationship with customers and government contacts.
• Established requirements for storage, archiving solutions, and hardware.
• Installation team for IPCop Firewall solution
• Managed and maintained pix 515E configurations.

Achievements:

• Implemented and maintained network cleanup, inclusive of the re-image of all workstations and laptops using Symantec Ghost Corporate Edition.
• Successful migration from Symantec Antivirus to McAfee E-Policy Orchestra and Protection Pilot for 6 server 120 workstations and 40 laptops.
• Managed and maintained several application servers including: Blackberry Enterprise Server, Mitel VOIP systems and Websense Server Policies.
• Managed and maintained wireless Ethernet Cisco Secure ACS Authentication Software.
• Assisted in the evaluation and purchase of all technology needs per department.
• Assisted with creating and removing group policies, email and user accounts in Active Directory for both server 2000 and 2003.
• Responsible for all help desk issues inclusive of data applications, telecommunications and supportive office peripherals.
• Implemented and maintained policies for tracking, evaluating and resolving all network and help desk issues.
• Hardware analysis and repair inclusive of: Workstations, Laptops, Audio and Visual Equipment, Copiers, Fax Machines, and Telephones.
• Installed and maintained network printers and workstations. Maintained high level of customer service with students and staff with results oriented procedures.

Achievements:

• Created standards of service and best practices for school restaurant.
• Wrote and supplied students with quality presentations, documentation and course material creating a learning environment conducive to future restaurant success.
• Demonstrated proper techniques and created mock tasks which developed those techniques within the student.
• Responsible for evaluating student progression within the class and aiding the students where needed to improve student grade averages.
• Maintained POS database for food items and sales tracking as well as inventory and purchasing of FOH products.

Achievements:

• Wrote and maintained service standards for the fine dining room.
• Responsible for training all service staff on food preparation and service technique as well as all POS training for staff members.